If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
When you visit our Sites, we automatically receive and store any information you enter on our Sites. For example, you provide information when you: search for a product; place an order; place an item in your shopping cart; browse our Sites; provide information in your account; communicate with us by phone, chat, or e-mail; complete a questionnaire; or engage in other interactions with us. As a result of those actions, you might supply us with such information as your: name, address, e-mail address, phone numbers, financial information (such as credit card or similar payment information), transactional information (based on your activities on the Sites and content you generate or that relates to your account), shipping information, billing information (and other information you provide to purchase or ship an item), community discussions, chats, dispute resolution, correspondence through the Sites, and correspondence sent to us. We use this information directly or indirectly through our business partners to market products to you on the Sites and through e-mail, do internal research on your interests, and to help us better understand and serve you.
We also store certain types of information when you interact with us on our Sites. For example, we use “cookies” and can obtain certain information from your web browser. By transferring these alphanumeric identifiers or “cookies” that your browser creates at our request in an approved and standardized place on your computer, we assign you a unique customer code and records information about your activity on our Sites. When you visit or return to our Sites, we read the cookie to identify you as one of our customers and help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, send e-mail to you, and tailor the Sites’ elements and special offers to you. The cookie does not retain your billing information, nor does it save any of your personally identifiable information in an explicit fashion. We use this information, which does not identify individual users, to analyze trends, administer the Sites, track users’ movements around the Sites, and gather demographic information about our user base. Most web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Sites, including our Shopping Cart, will not work properly. This Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any third parties.
Whenever you interact with us and our Sites, we collect, store, and analyze some data about you, which may include the full Uniform Resource Locator (URL) click stream to, through and from our Sites, including date and time; cookie number; products you viewed or searched for or placed in your shopping cart. Your IP address is used for internal use only and helps us diagnose problems with our server and administer our Sites. We also automatically track certain information about your activities on our Sites. These may include: browser type and version, operating system and platform, statistics on page views, traffic to and from the Sites, ad data, standard web log information, and purchase history. We use this information to market products to you on the Sites and through e-mail, do internal research on your interests, and to help us better understand and serve you. If you are a registered Site customer or if you make a purchase on our Sites, we link this automatically-collected data to your personally identifiable information. We may collect and measure session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page.